top of page
FAQ
Sıkça Sorulan Sorular
Frequently Asked Questions
How do I find my ring size?
The most accurate way to determine your ring size is to visit a local jeweler and have your finger measured professionally. If that is not possible, you can use our [Ring Size Guide] or purchase a ring sizer online. Please ensure you measure the specific finger you intend to wear the ring on, as sizes can vary between hands.
Can you resize my ring if it doesn't fit?
Yes, most of our rings can be resized. However, rings with complex engravings or stone settings may have limitations. Please contact us before sending a ring back for resizing. Note that resizing fees and shipping costs will apply.
Prices for bespoke pieces vary depending on the complexity of the design, materials, and craftsmanship involved. A final price will always be agreed upon with you before we commence any work.
Please note that we require half payment (50%) upfront to initiate the production process. As bespoke pieces are uniquely crafted to your specifications and cannot be resold, all personalized and custom sales are final and non-refundable.
To Design Process
We believe that creating a bespoke piece is a partnership. We work closely with you throughout the entire journey to bring your vision to life.
To ensure every detail is perfect, we create 3D models or digital drafts of your design at every stage. We share these visuals with you for your feedback and adjustments. Production only begins once you have reviewed the model and given your final approval. This collaborative approach guarantees that the finished ring is exactly as you imagined.
Can I customize an existing design?
Absolutely! Customization is at the heart of Otto Rings. Whether you want to add initials, change a gemstone, or modify an emblem, we would love to create something unique for you. Please visit our "Bespoke" page or contact us to discuss your ideas.
How long does it take to make my ring?
Since our pieces are handcrafted, production times vary. Typically, ready-to-wear items ship within 8-12 business days, while made-to-order and personalized pieces take approximately 6-14 weeks to create.
What metals do you use?
We work with high-quality gold 18k. All our materials are ethically sourced and carefully selected to ensure durability and beauty.
How should I care for my ring?
To keep your Otto Ring looking its best, avoid wearing it while swimming, showering, or using harsh cleaning chemicals. We recommend storing your jewelry in a dry, safe place when not in use.
bottom of page